These housings are brand new and scratch free. These faceplates are brand new, but show some minor marks just due to how they are machined. This is how all new Game Boy Micro faceplates are. These are aftermarket products and do not exactly match the originals. If you are not okay with these faceplates having some minor defects, marks, or scratches due to how they are machined then PLEASE DO NOT PURCHASE THIS ITEM.